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Personal data

This privacy policy describes how Folk and Honey uses and protects information you give us when using our website folkandhoney.co.uk.
We may update this policy from time to time. The latest version will always be published on this page.

Data gathered by this website

We gather and use limited information about individuals who use this website. We use this information to provide products and services; to enable certain website functions; to better understand how visitors use this website; and to present timely and relevant information to visitors.

We may collect the following information:

Website usage data
User data such as your IP address and details of your browser and device

Data you send to us voluntarily via our contact forms

This website may collect the following information via its contact and enquiry form features (use of these features is optional):

Your name
Your contact information including email address and telephone numbers
The name and website address of your company
Other written information related to your enquiry that you provide

How we use this data

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services.

Specifically, we may use data:

For our own internal records
To improve our products and services
To contact you in response to a specific enquiry
To customise the website for you
To send you promotional emails about products, services, offers and other things we think might be relevant to you
To contact you via email or telephone for market research purposes

We will not share your personal information with or sell it to third-party marketers.

Our service partners

We may use the following third-party service providers named below to process and store your data:

Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy.
We also use Google Analytics service to measure the performance of this website.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in accordance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

How to make a request about your data

You can contact us to ask us what data we hold about you, who has access to it and how it is being used. We will also delete any data about you that we hold if you ask us to.

To make a request please contact our Data Controller, at info@folkandhoney.co.uk.
Cookies and how we use them

A cookie is a small file stored on your computer or device, which enables our website to identify your computer or device as you view our website pages. Cookies allow websites to store your preferences and track how websites are used.

We may use cookies to:

Record website usage data
Identify whether you are signed into our website
Test content on our website
Recognise when you return to our website

Cookies do not provide us with access to your computer. You can use your web browser’s settings to refuse cookies if you wish.
Links to external websites

Our website may contain links to other websites. We have no control of websites outside of folkandhoney.co.uk. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.

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